Shipping policy

Delivery Coverage

We currently deliver to all major cities and towns across Pakistan through our trusted courier partners.

Order Processing Time

  • Orders are processed within 1 business day after confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 Business Days
  • Other Cities & Remote Areas: 3–7 Business Days

Please note that delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

Shipping charges are displayed during checkout before you place your order.

Any promotional Free Shipping offers will be clearly mentioned on our website or promotional campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders across Pakistan.

Please ensure someone is available to receive and pay for the order at the delivery address.

Order Tracking

Once your order has been dispatched, tracking information will be shared via WhatsApp, SMS, or Email (where available), allowing you to monitor your shipment.

Delivery Attempts

Our courier partner will normally attempt delivery more than once. If delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the parcel, the order may be returned to us.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. RAR COLLECTIONS STORE is not responsible for delays or failed deliveries caused by incorrect addresses or contact information.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

To process your request, you must provide:

  • A continuous, unedited unboxing video starting before the parcel is opened.
  • Clear photos (if requested).
  • Your order number.

Claims submitted without a valid unboxing video may not be eligible for a return, replacement, or refund.

Return Shipping

If a return is approved due to a customer-related reason (such as a change of mind), the customer is responsible for the return shipping charges.

If the return is approved because we shipped the wrong item or a defective product, we will guide you through the return process and arrange an appropriate solution.

Contact Us

If you have any questions regarding shipping, please contact us:

RAR COLLECTIONS STORE

📱 WhatsApp: +92 314 4700127

🕒 Business Hours: Monday – Saturday | 9:00 AM – 9:00 PM

We appreciate your trust in RAR COLLECTIONS STORE and are committed to providing a smooth and reliable shopping experience.